MWC 2012 Summary: The Trials and Tribulations of Entering Middle Age
This year I brought my wife and 2-year-old son to Barcelona; we arrived on the Thursday before MWC (Mobile World Congress). Barcelona is great for small children with lots of playgrounds, some with...
View ArticleRunning to Stand Still. The Negative Cycle of Spending Virtually all the IT...
I apologize that this is a high level article, but I’m seeing the term Customer Experience Management being misused and promising things it will not deliver without a complete reset of the BOSS...
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